What is the name of Avensong's property management company?
Our property management company is FirstService Residential located at 3400 Peachtree Road Ne Suite 1700, Atlanta, GA 30326.
Our property manager is Nikki Butcher. Voice 678.551.7611 | Fax 770.521.2146 | Email Nikki
What is the amount of the yearly assessments and when are they due?
The amount of dues you will pay depends on the section of the neighborhood in which you live. Please contact our management company
to confirm which set of dues you need to pay and for current year dues amounts. Late fees and interest are charged 30 days after due date.
If you live in the Carriage section, you only pay the Avensong "Master" dues which are payable twice a year on January 1 and April 1.
If you live in Avencroft you pay the "Master" dues plus Avencroft HOA dues. In addition to the "Master" dues schedule, Avencroft HOA dues are payable quarterly (January 1, April 1, July 1, October 1).
If you live in the Village you pay the "Master" dues plus Village HOA dues. In addition to the "Master" dues schedule, Village HOA dues are payable semi-annually (January 1, July 1)
We've paid our dues. Now how do we get into the pool and tennis courts?
Avensong utilizes a magnetic card reader system for amenity access. Each homeowner in good standing is entitled to one amenity card. If you have not been issued an amenity card, please contact our property manager Tonya Cooke
. If you have lost the one you were previously issued, a replacement fee may apply.
I want to reserve a tennis court. How do I do that?
How to Reserve a Court
Avensong has partnered with ReserveMyCourt.com
to handle court reservations over the internet. To reserve a court, you must set up an account
. If you already have an account and need to reserve a court, click here
Who do I call in case of emergency?
- For police, fire, and medical emergencies or to report suspicious activity, please call 9-1-1. You will need to say "City of Milton" to the operator so your call is properly dispatched.
- For non-emergency police or fire matters, please call 404.730.7911.
- To reach the City of Milton's Public Safety Administrative offices, please call 678.242.2570.
- For Avensong facilities-related issues (water leaks, power issues, etc.), please call FirstService Residential at 678.624.9453 and follow the prompts (After hours, choose Option 6).
A street light on my street is not working. To whom do I report this?
Inoperable street lights should be reported to Sawnee EMC. Sawnee's phone numbers are 770.887.2363 or 800.635.9131. You will need to have the pole number handy when you call. The pole number can be found on the front of the pole.
You can also utilize Sawnee EMC outage reporting website at www.sawnee.com/report-outage
. If you do not have a pole number, you can use the map to pinpoint the location of the pole.
Which power company services Avensong?
Which water company services Avensong?
For water and sewer issues or to apply for new service, please contact Fulton County Finance Department at 404.730.6830.