Newsletter
Welcome to Avensong!
(Last Update: October 20, 2020)
We hope this newsletter will provide our residents helpful information about what’s happening in our neighborhood! If you have any questions about Avensong, please feel free to contact the Avensong HOA at hoa@avensong.org!
Avensong HOA Board Seat Open
(Posted October 20, 2020)
This is a fantastic opportunity for you to get involved and help keep your community healthy, safe, and beautiful!
There is a vacancy on the Avensong HOA Board of Directors. We are seeking to fill this vacancy with a resident homeowner, living in the Carriage section, current on dues with no outstanding fines or violations on your homeowner account.
If you are interested in helping the Avensong HOA Board continue to care for our community, please email hoa@avensong.org for more information.
NOTE: This message pertains to Resident Homeowners in the “Carriage” section of Avensong only.
You live in the Carriage section if your home is on Serenade Ct, Avensong Ives, Avensong Crossing, Sonata, Aria Ct, Aven Ct, Silhouette Ct, or Cadence Ct.
New HPI Property Manager for Avensong
(Posted October 20, 2020)
The Avensong HOA Board of Directors, Village at Avensong HOA Board of Directors and Avencroft at Avensong HOA Board of Directors are pleased to welcome Christy Barber as our new property manager at Homeside Properties, Inc.
You can contact Christy via email at cbarber@homesideproperties.com. If you'd like to leave her a voice mail you can call 678.248.8821. Please give her at least 48 hours to respond to your phone call, she has other communities to manage as well.
A Note from the Architectural Control Committee
(Posted October 20, 2020)
Please remember that you must receive ACC approval for any change to the exterior of your property BEFORE you make that change! This includes changes to landscaping and to the exterior of your home. It's not just a question of following rules, the ACC may have additional information to share from the City of Milton or Fulton County that could save you additional fines from them.
All of our Community Design Standards can be downloaded from the "Governing Documents" page of this website. The ACC Modificatin Request Form can also be found on the page. If you choose to make a change to your home without prior ACC approval, you will receive a $250.00 initial fine with possible daily fines and you may be asked to undo the change you made.
If you have questions about the ACC or our Community Design standards, please email ACC@avensong.org.
October 2020 Amenity Update
(Posted October 20, 2020)
We appreciate the community’s patience while the Board reviewed the Governor’s COVID restrictions and worked with our community attorney to figure out how to open our amenities during the pandemic. We have ordered signs to be placed around the common areas and once they are installed, we’ll be able to work on re-opening the secured amenities.
In the meantime, the caution netting has been removed from the play-yard equipment.
The Board is reviewing bids on repairing the hole in the volley ball court. Once a bid is accepted, the repair work will begin. A few of you have asked about a new net, but please remember, we need a “commercial grade” net so a $15 backyard version from Amazon will not work. We are also looking at new posts, as well as a new net, due to the broken connectors and crank on the old poles. We have asked for volunteers from the community to help do the research on what would work best for us but nobody has stepped up to help yet. If you enjoy the volley ball court and would be willing to help us find the right equipment for our community, please contact the Board at hoa@avensong.org.
The tennis courts are in need of pressure washing. The amount of dirt and/or mildew that has built up has created an unsafe playing surface. The Board is currently reviewing bids for that work to be done. We may need to wait a bit longer for all the leaves to drop since they’ll just make the surface dirty and dangerous again. As soon as we are able to open the courts, we will. Please remember to complete the four steps below in order to have your amenity card re-activated for this year if you are interested in playing tennis once we open the courts.
We are very sorry that we were unable to open the pool this year. There were circumstances around COVID and its potential direct, personal liability to Board members that prevented us from opening. The good news is that the Board used that time to find a new pool company to manage our pool for us and part of the new company’s role will be daily cleaning of the pool! This means that every mid-day the pool will close to bathers for 30 minutes while the pool is cleaned and treated appropriately. You will be able to remain at the pool (on the deck) but you will be asked to leave the water for that time. More details on this will be made available in early 2021. We are also getting gate attendants again and the pool will be able to open earlier each day for morning swimmers.
We will be doing another “virtual amenity card audit” in early 2021. We will have updated amenity rules (new pool company, new rules!) and the other forms will also need to be submitted to ensure everyone is aware of the community requirements for the use of the amenities. Notice on this will be sent via USPS and updates will be posted on this website as well.
If you have any questions about the amenities or other Avensong interests, please email hoa@avensong.org.
Activating your amenity card for the remainder of 2020
(Originally posted May 16, 2020)
All amenity cards have been de-activated for access to gated areas including the tennis courts, bathrooms and the pool area. In anticipation of the amenities re-opening, you will need to have your amenity card re-activated and you must make sure you have completed the following:
1) All homeowners must be current on HOA dues and carry no additional fines/penalties. In order to check your account, please visit your HPI CINC account. You can click on the link on the left side of this page, “Manage My HPI Account”, to access the CINC website and your homeowner account. If you do have outstanding delinquencies, please follow the link from the CINC site to Town Square to pay these.
2) Each homeowner was asked earlier in the year to sign and submit the "2020 Avensong Owner Census" issued with the HOA Dues statement for 2020. If you are a homeowner and have not yet submitted this form, you can download it here. Please note that until a signed copy of this form is submitted, your amenity card will not be re-activated. Tenants, you will need to contact your landlord to make sure they have submitted this form.
3) Each homeowner AND tenant (if a rental property) will need to sign the “Avensong 2020 Amenity Use and Rules” document. This document can be found and downloaded here. Please note that until a signed copy of this form is submitted, your amenity card will not be re-activated. Tenants, you will need to contact your landlord to get a copy of the form after they have signed it and sign below their signature.
4) Each resident wishing to use the amenities must sign and submit the "COVID Waiver and Release of Liability". This document can be found and downloaded here. Please note that until a signed copy of this form is submitted, your amenity card will not be re-activated.
The signed forms can be submitted via:
(Please include “Attn: Avensong" in the subject line/cover letter):
a. Email to our property manager at: cbarber@homesideproperties.com
b. Fax to our management company to: 678.297.9491
c. Send via US Mail to: Christy Barber/Avensong, 2555 Westside Parkway, Suite 600, Alpharetta, GA 30004
We will continue to update you on the status of our amenities. Please watch for future eblasts as well as updates on this website.
If you have any questions about re-activating your amenity card, please contact hoa@avensong.org.
Avensong Fall 2020 Reminders
(Posted September 21, 2020)
It goes without saying that this has been a unusual year for all of us and with the coming of fall, the HOA Board of Directors would like to thank everyone for their patience and understanding in these strange times. Please make sure you have registered on this site to ensure that you are receiving the latest communications from the HOA Boards.
As a reminder, for everyone's convenience, all of the Avensong Governing Documents are available to everyone, owners and residents, to view on the Governing Documents page.
Homeowners, would you be interested in attending an HOA meeting virtually (Zoom)? Please visit the Home Page and sign in to answer the survey question! (You will need to have registered and received your password to answer the survey!)
ACC Violations
The HOA Boards and the ACC have noticed an increase in the number of homes that are being modified without approval from the ACC. Please remember that ANY change to the exterior of your property, including the house and yard/landscaping, require ACC approval. If you do not receive approval for your project you will be issued fine and may be required to “undo” the changes you made. For questions about exterior property modifications, please email ACC@avensong.org.
Homeowners, please visit the Owner Information page to download your copy of the 2020 Fall Violation Review Letter. This is a “head’s up” letter containing a list of specific items that will be reviewed on upcoming property violation inspections. Homeowners will need to be registered on the website and have received their password in order to access the Owner Information page.
End-of Year Celebrations - lighting and fireworks
Every year with the arrival of Fall comes the arrival of Fall and End-of-Year holidays. We'd like to remind everyone that Avensong does have some restrictions around holiday lighting and fireworks.
We would like to remind everyone of our holiday/decorative lighting rules:
Colored lights are not permitted on any lot, except during the holiday lighting season per the schedule below. Holiday lighting does not require ACC approval. Dates will vary by year, please contact the ACC for the current year‘s dates.
•The Halloween holiday decorating season begins (2) weekends before the week of Halloween, and ends the weekend after Halloween.
•The End-of-Year holiday decorating season begins Thanksgiving weekend and ends the first weekend after New Year’s.
Decorative/colored lighting used to celebrate religious feasts/festivals may be put for the feast/festival only, and must be removed at the end of the feast/festival. Decorative/colored lighting for such occasions may only be displayed at the front door/porch of a home. The full exterior of any home may not be lit with decorative/colored lights outside of the Halloween and End-of-Year holiday decorating seasons as outlined above.
Additionally, for those who want to celebrate holidays or events with fireworks please remember the following:
Fireworks are not permitted to be set off in the Avensong clubhouse parking lot or other common/amenity areas. These areas are private property and unauthorized use may result in fines, criminal charges and/or other penalties.
The law for the City of Milton regarding the use of fireworks states:
• No fireworks after 9 p.m. - EXCEPTION: On July 3 and 4 fireworks are permitted from 10:00am until 11:59pm both days.
• No fireworks in/on a public road (this is any road in Avensong).
• A water source must be available close by to douse any fire. Fall brings dry leaves, grass and pine straw which can be engulfed in flames quickly
The Milton Police Department is authorized to enforce these regulations in Avensong in the interest of public safety, and will do so.
We would also ask that you be respectful to your neighbors. Many people in our community suffer from PTSD and may have adverse reactions to the sound of fireworks. Animals are also frightened by this noise (horses have literally died of fright due to the noise and more dogs go missing during fireworks than any other time of year). Please take a minute to let your neighbors know if you plan to set off fireworks. This gives your neighbor the opportunity to prepare themselves and their pets for the fireworks and makes it less likely that the police will need to be called.
As always, if you have questions for any of the Boards, please email HOA@avensong.org. We are always looking for volunteers to help keep Avensong a nice place to live. If you are interested in helping on any of the HOA Boards, committees or have any other ideas you think would be a benefit to our community, please contact the HOA Board at HOA@avensong.org.
Due to the COVID-19 pandemic and "shelter-in-place" statewide restrictions, we will be unable to hold our regularly scheduled quarterly HOA meetings until after the restrictions are removed. If you have questions for the HOA Board of Directors please email them at:
For the Carriage and amenities - hoa@avensong.org
For The Village at Avensong - VillageHOA@avensong.org
For Avencroft at Avensong - AvencroftHOA@avensong.org
Please be sure to complete the survey on the Home Page of this website regarding the option of a "virtual" HOA meeting.
2020 HOA Annual Meetings
The Annual meetings for all (3) HOAs were held Saturday, February 29, 2020. Unfortunately a quorum of members was not met for any HOA and therefore no new business was able to be conducted.
Presentations were shared with those in attendance regarding what was happening in each section, including special projects and financial information. These presentations are available for download to homeowners who have registered for owner access on this website.
Instant Violations and Penalties - EXPANDED!!
(Posted October 1, 2019)
The HOA Board of Directors has expanded the list of "Instant Penalties" for covenant violations to include other violations as well as amenity use violations. These violations incur an immediate penalty that will not be waived. It is up to every homeowner and resident to be aware of these penalties and to check the website frequently for updates. You can find the most recent list of penalties on our Governing Documents page.
HOA Dues Delinquencies
(Posted August 01, 2019)
Attention Avensong Homeowners: The Avensong HOA Board of Directors has issued an important statement regarding HOA Dues Delinquencies. Please visit our Governing Documents page to read and download a copy of this statement.
HOA Committees need your help!
If you own a home and/or live in Avensong, this is your community and the HOA Board of Directors needs your help taking care of it! We have several committees with openings and would love to have more of our residents involved!
If you are interested in being a part of any of these committees, or would like more information on what they do, please email hoa@avensong.org and put "committees" in the subject line!
- ACC - Helps maintain community design standards and works with residents to make sure they keep to those standards. (More info below)
- Neighborhood Watch - Works with the Milton Police Department in keeping our community safe for everyone. (More info below)
- Finance - Help review community financials and work with the board to plan accordingly.
- Pool - Help keep an eye on things at the the pool to make sure it runs safely all summer long.
If you have other ideas for our community, please let us know! We're always willing to hear from our neighbors!
In and around the clubhouse
Propping Open Secured Gates and Doors is Prohibited!
The gates and doors around the pool and tennis courts require secure card access for everyone’s safety and protection. Propping these gates and doors open leaves the neighborhood (you!) open to security concerns, damages and liability. It also causes damage to the gates and locking mechanisms. Anyone caught propping open secured gates and doors, or accessing the amenities by any means other than using an active amenity card, will be subject to loss of amenity privileges. (Smile, you’re on video camera!)
No Overnight Parking at the Clubhouse!
Any unauthorized parking at the clubhouse after the amenities are closed will result in your vehicle being towed. If you need to park at the clubhouse overnight (extra house guests, moving van, etc.) please contact the HOA to let us know. If we don’t have your vehicle make/tag info on file, your vehicle may be towed. Contact the HOA for clubhouse parking information at hoa@avensong.org.
Community Committees
Architectural Control Committee
In 2018 the ACC completed an update of our community design standards.
Please remember an ACC Change Request form must be submitted and approval received before exterior changes to your home or landscaping can begin. In the event that any exterior work without prior approval of the ACC occurs, the board may impose an immediate fine of $250.00 with additional daily fines possible.
The Design Standards and Application for Architectural Change can be found on the "Governing Documents" page of this website.
If you have questions about our community standards, exterior projects you are considering for your home or the ACC process, please contact the ACC at ACC@avensong.org.
The Neighborhood Watch
IMPORTANT NOTE: If you call 9-1-1 from your cell phone you MUST mention CITY OF MILTON or your call will be routed to Forsyth County!
Currently we are not holding regularly scheduled Neighborhood Watch meetings. As the Milton Police Department provides us with crime watch updates, we will share them on the "Crime Watch" page of this website.
Future Happenings
Please check back regularly for updates about what's going on in Avensong!
If you have not registered on the website, please do so. You will be added to our email list and you will receive regular updates and notices about Avensong happenings!
If you have any comments, thoughts or questions about our community, we’d love to hear from you! Please visit our Board Members & Contacts page for how to email the HOA Board of Directors and management company personnel.